790pub Frequently Asked Questions

Creating a 790pub account is straightforward. Visit 790pub.co and click the Register button, then fill in your mobile number, email address, and a secure password. You will receive an OTP to verify your mobile number. Once confirmed, your account is active and you can make your first deposit. The whole process takes under three minutes on any smartphone.

The minimum age to play at 790pub is 21 years old. This is a mandatory requirement under PAGCOR regulations for all licensed online casino and sports betting operators in the Philippines. Age verification is required before any withdrawal is processed. Any account found to belong to a player under 21 will be permanently closed and all balances forfeited.

790pub accepts any valid Philippine government-issued ID: UMID, PhilSys National ID, Passport, or Driver's License. You will also need to take a quick selfie at the time of submission for liveness verification. KYC documents are reviewed by our team typically within one business hour. You only need to complete KYC once — it covers all future withdrawals on your account.

No. 790pub strictly enforces a one-account-per-person policy. Opening multiple accounts — even with different email addresses or phone numbers — is a violation of 790pub's Terms and Conditions. If duplicate accounts are detected, all accounts are suspended, all bonus balances are forfeited, and the case may be escalated to PAGCOR. If you have accidentally created a second account, contact support immediately to have it resolved.

Click "Forgot Password" on the 790pub login page and enter your registered email address or mobile number. A password reset link or OTP will be sent within a minute. If you do not receive it, check your spam folder or try your mobile number instead. If you are still locked out, contact our 24/7 live chat support and our team will assist you with identity verification to restore access securely.

To permanently close your 790pub account, contact our support team via live chat or email [email protected] with the subject "Account Closure Request." Before closure, withdraw any remaining Real Money Balance. Note that bonus balances are forfeited upon voluntary account closure. For players closing their account due to problem gambling concerns, we strongly recommend using the self-exclusion tool on the Responsible Gaming page instead — it provides additional safeguards.

790pub accepts GCash, Maya (formerly PayMaya), BPI bank transfer, BDO bank transfer, Metrobank transfer, USDT TRC20 cryptocurrency, Coins.ph, and 7-Eleven over-the-counter payment. GCash and Maya are the most popular among Filipino players because of their speed and zero transaction fees. Bank transfers are also fully supported for players who prefer traditional banking with BPI or BDO.

The minimum deposit at 790pub is PHP 100. This applies across all payment methods including GCash, Maya, and bank transfer. There is no minimum amount for USDT deposits — the equivalent PHP value of your USDT transfer is credited to your account. This low PHP 100 minimum makes 790pub accessible for casual players in Manila, Cebu, Davao, and anywhere else in the Philippines.

GCash withdrawals at 790pub are typically processed within 30 minutes of the request being submitted, provided your KYC verification is complete and no security review is in progress. This is one of the fastest withdrawal times among PAGCOR-licensed online casinos in the Philippines. Maya withdrawals are equally fast. If your GCash withdrawal takes longer than one hour, contact 790pub live chat for an update.

790pub does not charge any withdrawal fees. The full amount you request is sent to your GCash, Maya, or bank account. Note that your payment provider (such as GCash or your bank) may apply their own transaction charges depending on your account type — these are outside 790pub's control. For USDT TRC20 withdrawals, standard network gas fees apply and are deducted from the amount sent.

Bank transfer withdrawals to BPI, BDO, and Metrobank accounts are processed within one to two business days. This is longer than GCash due to standard inter-bank clearing times in the Philippines. If you want faster withdrawals, we recommend linking your GCash or Maya account to your 790pub wallet — these are processed within 30 minutes regardless of the time of day.

The most common reasons a 790pub withdrawal may be held are: KYC verification not yet completed, an active bonus with remaining wagering requirements attached to the balance, a routine account security review, or a withdrawal amount that requires additional AMLC documentation under Philippine anti-money laundering regulations. Contact 790pub live chat with your withdrawal reference number and our team will explain the specific reason and resolution timeframe.

790pub offers an extensive catalog of slot games from leading providers including JILI, PG Soft, Pragmatic Play, and others. JILI slots are especially popular among Filipino players — titles like Crazy 777, Fortune Gems, and Mega Ace are 790pub favorites. New titles are added regularly. All slots on 790pub are certified for RNG fairness by independent testing laboratories, so every spin is genuinely random.

Yes. 790pub's live casino is fully optimized for mobile play. All live dealer games — including baccarat, roulette, blackjack, and sic bo — stream in high definition directly to your smartphone browser. No app download is required. A stable internet connection (4G or WiFi) is recommended for the best experience. Globe and Smart LTE connections both work well for 790pub live casino sessions.

Yes. 790pub's sportsbook covers PBA (Philippine Basketball Association) games including the Commissioner's Cup, Governor's Cup, and Philippine Cup. You can bet on game winners, point spreads, over/under totals, and player performance markets. International basketball including NBA is also available. PBA betting markets are updated in real time with live in-play betting available during active games.

RTP (Return to Player) percentages vary by slot title. Most JILI slots on 790pub have RTPs between 96% and 98%, which is competitive by industry standards. The RTP for each individual game is displayed in the game's information section — look for the "i" or "?" icon within the game interface. Higher RTP means the game returns more to players over a large number of spins, though individual session results always vary due to variance.

In the event of a disconnection during a game round, 790pub's system logs the game state at the time of the interruption. When you reconnect, the game will resume from where it left off, or the round will be settled based on the server-side game record. If you believe a disconnection caused an incorrect settlement, contact 790pub support with the game session ID and our technical team will investigate using server logs within 24 hours.

790pub offers a welcome bonus for new registrations on your first deposit. The exact bonus percentage and maximum amount are displayed on the promotions page at the time of sign-up — these can change, so check current offers after you register. All welcome bonuses at 790pub are subject to wagering requirements before the bonus funds and any associated winnings can be withdrawn. Read the specific bonus terms carefully before opting in.

A wagering requirement (also called a rollover or playthrough requirement) means you must place total bets equal to a multiple of the bonus amount before you can withdraw. For example, a PHP 500 bonus with a 20x wagering requirement means you need to wager PHP 10,000 total across qualifying games before the bonus converts to withdrawable cash. 790pub displays the specific wagering requirement for each bonus in the promotion terms — always read these before claiming.

No. Different game types contribute at different rates toward clearing 790pub bonus wagering requirements. Slot games typically contribute at 100%, while live casino games such as baccarat and roulette may contribute at a reduced rate (commonly 10-20%) or not at all, depending on the specific promotion. Sports bets may also have different contribution rates. The exact contribution table is listed in each promotion's individual terms and conditions.

If a 790pub bonus reaches its expiry date before you complete the wagering requirement, the bonus balance and any winnings derived from it are forfeited automatically. Only your original Real Money Balance remains unaffected. To avoid losing bonuses, check the validity period at the time of claiming and set a realistic pace for completing the wagering. If you decide you no longer want a bonus, you can forfeit it voluntarily from your Account Settings at any time.

Yes. 790pub rewards regular players through a loyalty program where ongoing play earns points that can be exchanged for bonus credits, free spins, or other perks. High-volume players are invited to 790pub's VIP program, which offers dedicated account managers, faster withdrawal processing, higher withdrawal limits, and exclusive reload bonuses. Contact 790pub support to ask about your current loyalty tier and what it takes to reach the next level.

Yes. 790pub operates under authorization from the Philippine Amusement and Gaming Corporation (PAGCOR), the national regulator responsible for overseeing all legal gambling activities in the Philippines. PAGCOR authorization means 790pub is subject to regular audits, player fund segregation requirements, responsible gaming standards, and anti-money laundering compliance. Playing on a PAGCOR-licensed platform like 790pub provides meaningful player protections that unregulated offshore sites do not offer.

Log in to your 790pub account and navigate to Account Settings, then select Responsible Gaming. You can set a daily, weekly, or monthly deposit limit from there. Reducing your limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it activates — this is a standard responsible gaming safeguard. You can also contact 790pub live chat and ask a support agent to set or adjust the limit on your behalf.

Self-exclusion at 790pub permanently locks your account for a minimum of six months. During this period, you cannot log in, make deposits, place bets, or create a new account on the platform. All marketing communications are stopped immediately. To request self-exclusion, contact 790pub live chat or email [email protected] with the subject "Self-Exclusion Request." Self-exclusion takes effect within 24 hours. After the minimum period ends, reinstatement requires a 7-day reflection period and written request.

Yes. 790pub uses 256-bit TLS encryption for all data in transit and AES-256 encryption for sensitive data stored on our servers. Passwords are stored using bcrypt hashing — plain-text passwords are never stored. Player funds are held in segregated accounts separate from 790pub's operating funds, so your balance is protected even in the event of a business disruption. Our data practices comply with Republic Act No. 10173 (Philippine Data Privacy Act of 2012).

If gambling is causing financial, emotional, or relationship problems, please take action now. Start by setting a deposit limit or requesting a cool-off period from your 790pub Account Settings — these are available instantly. For longer-term support, request a self-exclusion by contacting 790pub support. You can also visit 790pub's Responsible Gaming page for a full list of tools and self-assessment resources. Remember: seeking help is a sign of strength, not weakness. Our support team will treat your request with full confidentiality.

790pub does not sell, rent, or commercially license your personal data to third-party marketers under any circumstances. Data is shared only with service providers strictly necessary to operate the platform — such as payment processors, KYC verification providers, and game software suppliers — all bound by data processing agreements. Additionally, 790pub is legally required to report certain transactions to PAGCOR and the Anti-Money Laundering Council (AMLC) as mandated by Philippine law. Full details are in our Privacy Policy.